IT support for businesses Your equipment running,
always

Preventive maintenance, troubleshooting, software installation and remote support. Fast attention so your business never stops.

What do we cover?

Complete support for your equipment

From diagnostics to monthly maintenance. We cover hardware, software and networks.

🔧

Preventive maintenance

Physical cleaning, software updates and optimization to extend the life of your equipment.

  • Internal and external cleaning
  • Driver updates
  • Performance review
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Troubleshooting

We identify hardware or software problems with detailed reports and solution options.

  • Hardware diagnostics
  • Software errors
  • Report with repair options
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Software installation

We securely configure business tools, antivirus and operating systems.

  • Office and productivity suites
  • Antivirus and security
  • Business software
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🖥️

Remote support

Immediate attention from anywhere. We solve problems without needing an on-site visit.

  • Secure remote connection
  • Attention within minutes
  • No travel required
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Data recovery

We rescue information from damaged drives, failed equipment or accidentally deleted files.

  • Hard drive recovery
  • Deleted or corrupted files
  • No-cost initial diagnostics
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📦

Monthly support plans

Ongoing coverage for your business. No long contracts or surprises on the bill.

  • Included support hours
  • Priority attention
  • Monthly reports
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How we work

Technical support that doesn't leave you waiting

Fast, honest attention without unnecessary jargon.

01

Report

Message us on WhatsApp or email and tell us what is wrong.

02

Diagnosis

We look into the problem, remotely whenever possible.

03

Solution

We fix it remotely or on-site if needed, and explain what happened without jargon.

04

Prevention

We recommend how to keep it from happening again, or a monthly maintenance plan.

FAQ

Frequently asked questions

How much does IT support cost?

It can be per service or through a monthly support plan. It is quoted based on the number of devices and the type of support you need.

How fast do you respond?

We respond within 24 hours. Many issues are solved remotely, without waiting for an on-site visit.

Do you offer on-site service?

Yes, in the Mexico City metro area. We can also travel to other locations depending on the project; the cost of the visit is quoted based on your location.

Can you recover data from a damaged device?

In many cases, yes, depending on the type of damage. We review your request, assess the damage and tell you what can be recovered and what it would cost, so you can decide before any work is done.

Do you offer maintenance plans?

Yes. We build the plan around your devices and needs; it can include preventive maintenance, remote support and scheduled visits.

Request support

Does your equipment need attention?

Describe the problem and we'll respond within 24 hours. No prior diagnostics needed.